Privacy Policy | acejili Official - Secure Gaming in Philippines

This Privacy Policy describes how acejili collects, uses, and protects your personal information when you use our platform. This policy applies solely to our website and services provided to users within the Philippines.

Please note that this policy does not apply to third-party websites. Once you click a link to leave our site, we are not responsible for the privacy practices of other platforms.

To provide a secure gaming environment, we collect the following categories of data:

We gather information through three primary methods:

• Directly from you: When you register, upload KYC documents, or contact support.
• Automatically: Through cookies and server logs while you navigate the site.
• Partner Providers: From our payment processors and verification service partners.

Your data is processed for the following essential purposes:

• Account management and identity verification.
• Processing secure financial transactions.
• Preventing fraud, money laundering, and multi-accounting.
• Personalizing your gaming experience.
• Fulfilling legal obligations for gambling operators in the Philippines.
• Marketing updates (only if you have provided explicit consent).

We do not sell your personal data. Information is shared only under these conditions:

• Service Providers: With partners handling payments, KYC verification, and technical hosting.
• Legal Requirements: When required by law or to respond to valid requests from regulatory authorities.

We employ industry-standard safeguards to ensure your data remains confidential:

• Encryption of data during transit.
• Restricted internal access to sensitive data on a need-to-know basis.
• Isolation of payment data from general account information.
• Continuous monitoring for unauthorized access attempts.

We use cookies to enhance site functionality and security. For detailed information on how we use cookies and how you can manage them, please visit our Cookie Policy.

Depending on your location, you may have the following rights regarding your data:

• Access and correct your personal information.
• Request the deletion of your data.
• Request data portability.
• Object to processing or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Note that some data must be retained after account closure to satisfy anti-money laundering and gambling regulations.

Personal data is retained for the duration of your active account lifecycle. Following account closure, we retain specific information for the timeframe required by applicable law in the Philippines to comply with regulatory and auditing requirements.

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account belongs to a minor, that account will be terminated immediately.

Parents or guardians who believe a minor has created an account should report this immediately via our support channels.

Some of our technical and payment providers operate outside the Philippines. When data is transferred across borders, we ensure that appropriate safeguards are in place to protect your information in accordance with our privacy standards.

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. All updates will be published on this page. We encourage you to check the "Last Updated" date at the top of the page to stay informed.

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through the Support page or the available contact channels on this website.